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Sun Palace

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Meal Plan Type: All Inclusive
Palace Couple on the Beach
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Overview

A charming compliment to Cancun’s Hotel Zone, this elegant couples-only, all-suite resort features mostly oceanview rooms, a romantic ambience, fine restaurants and special room amenities. A perfect escape from the stress and hassles of everyday life, guests will love the distinctive service and inviting accommodations at this superior Mexican getaway.

HOTEL OVERVIEW

Number of Floors
8
Elevators
Yes
Number of Rooms
252
Year Built
1986
Last Renovation
2006
Renovations/Important Information:
***Important Information For Our Guests***
-Moon Palace Golf & Spa Resort has been selected to host the upcoming United Nations Climate Change Conference from Nov 28, 2010 - Dec 10, 2010. During this time, guests staying at Palace Resorts and Le Blanc Spa Resort will have NO access to Moon Palace Golf & Spa Resort due to the high level of security surrounding the event.

-This hotel is Couple's only. No one under the age of 18 is permitted.
Check-in Time
3:00 PM
Check-out Time
12:00 PM
Check-in Minimum Age
18
Adults Only
Yes
Atmosphere
Both Active and Relaxed
Hotel Appeals To
Couples

HOTEL AMENITIES

Non-Smoking Rooms Available
All Rooms
Handicap Accessible Hotel
Yes
Number of Handicap Equipped Rooms
2
On-Site Shopping
Gift Shop
Room Service Available
Yes
Room Service Hours
24 Hours
Rollaway Beds
Yes, Complimentary
24-Hour Front Desk
Yes
Wake Up Calls
All Rooms
Concierge
Yes
Porter/Bellhop Available
Yes
Baggage Check Available
Yes, Complimentary
Courtesy Room
Yes, Complimentary
Safety Deposit Box Available
Yes, Complimentary
ATM Available
Yes
Internet Access Terminal
Yes, Complimentary
Housekeeping
Daily
Laundry Service
Yes, Fees May Apply
Laundry Service Type
Valet
Self Parking
Yes, Complimentary
Primary Airport Name
CUN
Distance to Primary Airport
Within 15 miles (24km)

HOTEL POLICIES

Hotel Cancellation Policy:
*Cancellations made inside of 3 days prior to arrival or no shows, incur a 1 night penalty and applicable product penalties. (Jan 4, 2011 - Dec 23, 2011)(Jan 4, 2012 - Dec 23, 2012)

*Cancellations made inside of 14 days prior to arrival or no shows, incur a 3 night penalty and applicable product penalties. (Dec 24, 2011 - Jan 3, 2012)

Length-of-Stay Policy:
Minimum night stay: 3 nights

Hotel Deposit Requirements:
A credit card imprint or cash deposit may be required at time of check-in for telephone and incidental charges.

Hotel Spring Break Policy:
While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment..

Transfer Policy:
A price may display when children stay free, if your vacation includes transfers to your hotel.

Room Taxes:
Included in vacation price

Service Charges:
Included in vacation price

Check-in/check-out:
3:00 PM check-in
12:00 PM check-out
Minimum check-in age is 18 year round.

           

 

  • Currently 3.5/5 Stars.
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WHY BOOK WITH US?
We are not your typical online travel website or travel agency. We take absolute joy in helping our clients experience some of the most beautiful and amazing places on the planet.

We specifically chose to specialize in the beaches for the way it makes us feel everytime we go there. We want to pass on that feeling and our passion for Mexico, the Caribbean, Hawaii and the many other beach destinations through the highest level of attention and service to our valued clients.

So Why Book With Us?

#1-We Are Your Beach Vacation Experts With Over 40 Years of Experience
#2-We Do the Research and Have Access to the Best Prices and Special Promotional Offers
#3-We Do Business With Only the Top Resorts and Travel Industry Suppliers
#4-You Save Time and Money and Get An Amazing Beach Vacation!

If that is not enough, give us a call and we'll bet we can convince you!

Tom Brussow
President

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What Do Our Clients Have to Say? Here's Some Feedback We Recently Received:

Destination: Punta Cana
Resort: Now Larimar

Freddie Macalus, our travel agent was amazing! He did a wonderful job helping us not only determine the best location for our destination wedding, but he also helped work with us hand in hand with the wedding planner at the resort to ensure our day went off without a hitch. Most people say that something will go wrong the day of your wedding, but we can say that was truly not the case. Freddie also did an awesome job working with all 40 of our traveling guests in booking their trips, which was no easy task. We had a lot of people traveling from different states and for different durations and the feedback we got from everyone was that Freddie was great in providing them with options and helping them through all their bookings.

Can't say enough great things about Freddie Macalus and Sunsational Beach Vacations!!!! Highly recommend this company and this travel agent to anyone looking to book a trip or a destination wedding!

Destination: Riviera Maya, MX
Resort: Secrets Silversands

We had such a great time at the Secrets Silversands Riviera Cancun. I also was very happy that I got to work with you to coordinate the group travel event for us and all of our guests. You were super nice, always helpful, and willing to listen to all of my questions! I always felt like you were available to talk and discuss things and followed up with responses to my questions very rapidly. I had positive feedback from my guests that you were very nice and easy to work with. I would certainly work with you again on travel arrangements!

Destination: Punta Cana
Resort: Breathless

We all had an AMAZING time at Breathless! The hotel was great, food was actually a lot better than I expected, drinks and staff were awesome as well. I think how lively the resort was worked out perfect for all ten of us who wanted to party and celebrate the boys’ 30th birthday. We were very satisfied with your recommendation and will certainly be using you in the future for our next vacation.

Thanks again for all of your help!—I wish we were still on the beach!

Destination: Riviera Maya, MX
Resort: El Dorado Casitas Royale, By Karisma

Tom,
What an amazing trip you planned for us. It was everything we wanted and more!!! The hotel was amazing, the food was spectacular, and the service was impeccable. We truly lived like royalty. Makes coming back to the real world quite a bummer. We've already begun telling people about the property and referring them to contact you.
We would love to look into a trip around the same time next year.
Again, thank you for making this trip so fantastic and easy to put together.

Nothing but smiles here and we are 1000% (that's not a typo ) satisfied with you and everything involved with the trip.

Thanks again!!

Chris and Angela
Dallas, TX

Destination: Punta Cana, DR
Resort: Hard Rock Resort & Casino

"My husband and I decided to get married in Mexico at Iberostar Grand over Labor Day weekend. It was a large destination wedding as we had 130 guests traveling. Tom and his group did a phenomenal job of coordinating everyone's accommodations, travel plans and transportation. As far as I know, there was not one guest that had any difficulty with their trip. Everyone arrived safely and on time! Tom made himself available for discussion at all hours throughout the planning process and was never difficult to reach. He was extremely knowledgable about the area we were traveling to and worked with the people at Iberostar to provide all of our guests with the getaway they deserved. We will use Tom over and over again for our future group travels and recommend him to anyone getting married :)"

Kristin & Rob
Iberostar Grand
Riviera Maya, Mexico
September 2014


"Tom helped us book our engagement trip. We then needed to discuss wedding stuff. After much debate and family discussions, Deanna and I decided to do a destination wedding in Mexico, and decided that we had such success with Tom helping just us two, that we would love to use him again. He was extremely helpful in getting everything organized for us. From helping friends and relatives book flights, nights stays, discount programs, transfers to and from the airport and working in close connection with Apple to make sure everybody arrived safe and sound. To say that we were beyond happy and pleased would be an understatement. EVERYTHING was perfect, flawless and extremely stress free. Deanna and I want to thank Tom for everything to make our trips so wonderful!!! He has been a part of our engagement, wedding/honeymoon and hopefully trips here in the near future. I highly recommend using his services."

Deanna & Joe
Secrets Silversands
Riviera Maya
March 2014


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