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Occidental Grand Xcaret

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Meal Plan Type: All Inclusive
Occidential Grand Xcaret
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Overview

Adjacent to the Mayan Riviera’s famed Xcaret ecological park, this expansive, family-friendly resort blends authentic Mediterranean-styles and a majestic tropical location. An exotic home away from home, guests are treated to sparkling free-form pools; all-inclusive restaurants and bars; a disco; spacious guestrooms with contemporary Mexican décor and a stocked mini-fridge; relaxing spa services; daily and nightly entertainment and an enjoyable activities program featuring archery, mini-golf, tennis, snorkeling, a supervised kid’s club. Romantic wedding services are available for couples looking to tie the knot while nearby attractions like golf courses, Tulum, Xel Ha, Chichen Itza will keep guests entertained throughout their stay.

HOTEL OVERVIEW

Number of Floors
3
Number of Rooms
769
Year Built
2002
Last Renovation
2006
Check-in Time
3:00 PM
Check-out Time
12:00 PM
Check-in Minimum Age
18
Atmosphere
Both Active and Relaxed
Hotel Appeals To
All Groups



 

HOTEL AMENITIES

Non-Smoking Rooms Available
Some Rooms
Handicap Accessible Hotel
Yes
Number of Handicap Equipped Rooms
8
On-Site Shopping
Multiple Shops
Babysitting Services Available
Yes, Fees May Apply
Babysitting Service Types
On-Site
Rollaway Beds
Yes, Complimentary
Cribs
Yes, Complimentary
24-Hour Front Desk
Yes
Wake Up Calls
All Rooms
Concierge
Yes
Porter/Bellhop Available
Yes
Safety Deposit Box Available
Yes, Complimentary
ATM Available
Yes
Business Services On-Site
Yes, Fees May Apply
Description of Business Center:
CONVENTION HALL AND BUSINESS CENTER
Multipurpose Convention Hall “Grand Xcaret”: Capacity 1,800 persons
Business Center: (with additional charge) Internet access, 1 meeting room (capacity: 14 people), 2 offices, 2 PC Workstations, fax, copy machine, printer, and administrative support staff.
Internet Access Terminal
Yes, Fees May Apply
Housekeeping
Daily
Laundry Service
Yes, Fees May Apply
Laundry Service Type
Valet
Self Parking
Yes, Complimentary
Valet Parking
Yes, Complimentary
Primary Airport Name
CUN
Distance to Primary Airport
Within 30 miles (48km)



 

HOTEL POLICIES

Hotel Cancellation Policies:
*Cancellations made inside 3 days prior to arrival incur a 1 night penalty and applicable product penalties. (Jan 4, 2010 - Dec 22, 2010) (Jan. 3, 2011 - Dec. 22, 2011)

*Any cancellations made for travel Dec 23, 2010 - Jan 3, 2011 and Dec. 23, 2011 - Jan. 3, 2012 incur a FULL STAY penalty and applicable product penalties.

*No Shows incur a 2 night penalty and aplicable product penatlies.

Length-of-Stay Policy:
Minimum night stay: 5 nights (Dec. 24, 2011 - Dec. 31, 2011)

Transfer Policy:
A price may display when children stay free if your vacation includes transfers to your hotel.

Hotel Deposit Requirements:
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.

Hotel Spring Break Policy:
* Hotel will accept individual and student group bookings.
* A refundable deposit of $200 per person and credit card are required at time of check in.
* Any credit cards used must be issued in guest's name.
* Guests may be required to sign an agreement/list of rules at check in.
* At least one person per room must satisfy the minimum age requirement for check in for individual student bookings.
* At least one adult for every 20 students is required for student group bookings.

*Complaints must be submitted within 45 days from check out date.

Room Taxes:
Included in vacation price

Service Charges:
Included in vacation price

Check-in/Check-out:
3:00 PM check-in
11:00 AM check-out
Minimum check-in age is 18 year round

           

 

  • Currently 3.5/5 Stars.
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