Information About Zika Virus

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Regarding Zika Virus:

Over the past several months, you have likely heard or read reports regarding Zika virus in the media.

While more information will continue to become available over time, for the countries on the list, the advisory primarily is directed toward women who are pregnant or plan to become pregnant. For others, the health risk has been described as minimal. However, we encourage you to utilize the resources below (and others online) to educate yourself and make your own decision as it relates to your vacation destination choice.

Here is a link to more information should you want to learn more.


Also, if mosquitos should be an issue at your resort, it is best to cover-up with long pants or long sleeves. Also, please be sure to pack some “Off” or other insect repellent preferable containing the chemical Deet.

Trip Cancellation:

Several airlines and other travel companies have instituted cancellation penalties in regard to this. From our side, we strongly recommend the the purchase of travel insurance to protect against unforeseen situations that may occur.  To learn more, click here;

Here is an example of the cancellation terms now in effect with one of our key suppliers; Apple Vacations (Note that policies may vary by company):

For pregnant women and their traveling companions:

Exclusive Vacation Flights: Pregnant women and their traveling companions on the same booking may change their vacation to another date or destination, and Apple Vacations’ change fees will be waived. Any increase in package cost will be the responsibility of the vacationer. In accordance with Apple Vacations’ FTC, cancellation penalties will apply and will be returned in the form of a vacation certificate for future travel. A doctor’s note on official letterhead must be provided (send with booking number to Vacation Certificates will be issued after the doctor’s note is received and will be valid for 24 months from the date of cancellation. Group bookings of six rooms or more have special restrictions– see your travel agent, or contact our Groups department at

Scheduled Air and Land-only packages: Some scheduled airlines and hotels are allowing cancellation or changes for passengers traveling to affected destinations. Apple Vacations will honor scheduled airline policies and will make every effort to reduce hotel penalties. Apple Vacations will waive its own change and cancel fees for scheduled air and land-only travel but will enforce any airline or hotel penalties. Allowed refunds will be issued to the original form of payment. A doctor’s note on official letterhead must be provided (send with booking number to

As always, passengers with AV-OK Vacation Security may cancel for any reason. Depending on the coverage purchased, passengers will receive their refund in either vacation certificates or in their original form of payment (less the non-refundable AV-OK plan payment).

There are also several other sources of information available that may be of value or interest to you. Here are just a few:

Zika Can’t Hurt Future Pregnancies >

World Health Organization statement on Zika virus >

Cancun, Quintana Roo – Minister of Health >

Map of Zika cases in Mexico>

Mexico’s Ministry of Health >

Ministry of Tourism of the Dominican Republic >

Affected Destinations:

Dominican Republic
El Salvador
French Guiana
Puerto Rico
Saint Martin
U.S. Virgin Islands
Costa Rica
Central America
Cancun CUN
Guadalajara, MX
Ixtapa/Zihuatanejo, Mexico
Loreto, Mexico
Los Cabos SJD
Manzanillo, Mexico ZLO
Mazatlan, Mexico
Puerto Vallarta, Mexico PVR
Liberia, Costa Rica
San Jose, Costa Rica
Cabo San Lucas, MX
South America

For more information or additional questions please give us a call at 877-404-4228 or e-mail



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